Concert FAQs

  • Tickets to our winery concert series may be purchased on-line at Ticketmaster.com, at any Ticketmaster outlet or by calling Ticketmaster at 800-745-3000. Tickets may also be purchased in person only at the Chateau Ste. Michelle wine shop in Woodinville, open daily from 10 a.m. – 5 p.m. The wine shop is unable to accommodate online, phone or mail orders. Tickets are only sold at face value and the winery is not responsible for tickets or ticket packages sold through other vendors or programs.

  • Ticketmaster service fees vary depending on the type of purchase you choose — online, phone, mail orders, etc. The service fee in the wine shop is $3.00 per ticket. Please note: tickets should be handled the same as cash. We are unable to replace lost or stolen tickets.

  • Yes, however, due to artist contracts and venue capacity regulations a ticket is required for children three years of age and older attending a performance. No exceptions. Children age two or younger are free with a ticketed adult in the general admission area. Reserve Seating requires a ticket for all guests.

  • Tickets are non-refundable except in the event of a cancellation, and then tickets are refundable at the original point of purchase only. Lost tickets purchased at the winery cannot be replaced. Please contact Ticketmaster directly for any lost tickets purchased at Ticketmaster locations or online.

  • Will Call is located at the booth at the South Gate entrance and at the North Gate entrance to Chateau Ste. Michelle’s Amphitheatre. Both Will Call locations open approximately one hour before gates to the Amphitheatre open, day-of-show only.

  • If available, day of show tickets may be purchased in the Chateau Ste. Michelle wine shop (cash, check or charge) or the South Gate Will Call booth (cash only). There is no extra charge for day of show tickets when they are available.

  • New shows could be added to the winery concert series and scheduled performances can sell out at anytime. To check on the most current ticket availability please search for tickets online at Ticketmaster.com or call 800-745-3000.

  • Smoking - including Electronic cigarettes - is not permitted in the Amphitheatre. A “Designated Smoking Area” will be near the south gate for tobacco smokers. Electronic cigarettes may be used only outside the north or south gates. Marijuana use is not permitted anywhere on the Chateau Ste. Michelle grounds.

  • All concerts are performed outside and held RAIN or SHINE. Please dress for the weather. There is no covered seating. General admission seating is on the lawn. Shade umbrellas are permitted only prior to the performance(s) and during intermission. Normal rain umbrellas will be permitted during inclement weather only and will be asked to be put down during weather breaks.

  • We ask that you be courteous to those around you and respectful of the artist's performance.

  • General admission seating is festival-style on the Amphitheatre lawn. Ticket holders enter the field on a "first come, first served" basis. With the exception of Reserve seating, blankets and/or low beach chairs are permitted anywhere in GA Seating. High back chairs (seat higher than 12" from the ground and/or back is taller than 28") will be required to move to the designated "High Back Chair" areas. A limited number of low chairs are also available to rent in the Amphitheatre with a refundable deposit. Please note chairs rent quickly. Seating chart.

  • Reserved seating is located directly in front of the stage. Chairs are provided.

  • Disabled Reserve tickets are available to purchase through Ticketmaster for guests with a State Disabled Permit — proof is required. For both Reserve and General Admission ticket holders, ONE attendant with the challenged guest is permitted to enter the Amphitheatre approximately 15 minutes prior to the General Public. Any additional members of a party will enter with the general public. Please note additional space cannot be held in the General Admission section for more than the disabled guest and attendant. Guests are encouraged to call 425-415-3327, in advance, with disabled seating questions and parking details. Disabled General Admission tickets allow guests to sit on blankets and/or low chairs anywhere in the Amphitheatre. High back chairs (seats higher than 12" from the ground and/or back is taller than 28") will be required to move to a designated area for wheelchairs or anywhere in the “High Back Chair” area at the back and perimeter of the Amphitheatre.

  • Most artists’ contracts prohibit the use of flash cameras, professional cameras, digital cameras with detachable lenses, and tape/video recording devices and therefore, they are not permitted in the Amphitheatre. Professional cameras, film, tape and discs will be confiscated and become the property of the artist. Cell phones are permitted, unless the artist contract states otherwise, but may NOT be used to record the artist. Should cell phones become an obstruction you will be asked to put them away.

  • Gates to the Amphitheatre typically open two hours prior to the show start time. On occasion gates are held at the artist’s request. Limited parking on-site is available for a CASH ONLY $10.00 fee. Carpooling is encouraged. Parking attendants will direct cars to on-site and off-site parking areas. Chateau Ste. Michelle’s complimentary off-site parking is located approximately one-quarter mile north of the winery on Hwy 202 — please follow signs. Complimentary shuttle service is provided before, during and after the concert. Disabled on-site parking is available with a State Disabled Permit only. If all disabled spots have been taken, disabled guests may be dropped off in front of the winery and parking will be offered in another location. Please call 425-415-3327 in advance for disabled parking details. Buses or motor coaches must also call 425-415-3327 in advance for parking arrangements. There is no RV or camper parking available at Chateau Ste. Michelle - these vehicles must park off-site.

    For information on hotels, restaurants or other attractions in the area, please contact the Woodinville Chamber of Commerce at 425-481-8300.

  • Bicycle racks are available in several locations on the winery grounds.

  • Chateau Ste. Michelle is located in Woodinville, Washington approximately 15 miles northeast of Seattle. Map & Driving Directions.

  • Many local taxi companies are available on-site; please stop by the Information Booth at the North Gate for phone numbers. We encourage all attendees to plan ahead and designate a driver so everyone gets home safely. For those utilizing Uber or Lyft type services, please note cars are unable to enter the winery after 9:15pm (or 45 minutes before show ends) due to all lanes becoming outbound.

  • The Washington State Liquor Control Board requires that any alcoholic beverage consumed on the winery grounds be purchased at the winery (WAC 314-24/RCW 66-04-0III). Our wine shop will be open until approximately intermission during performances to ticket holders only. No other beer, spirits or wine brands are permitted anywhere on the winery grounds and will be confiscated. For your safety and the safety of others, a security check will be done at the entry to the Amphitheatre. All coolers and bags will be checked. Please do not bring any alcoholic beverages with you.

  • In addition to the wine shop, a selection of Chateau Ste. Michelle wines and a variety of fresh food items from selected northwest vendors are available for purchase in the Amphitheatre at each performance. Please feel free to bring your own picnic and non-alcoholic beverages.

  • Please, no barbecues, candles, etc. No open flames are permitted anywhere in the Amphitheatre.

  • Pets are not permitted on the Amphitheatre grounds during concerts. For the comfort and safety of all, please leave your pets at home.

  • Artist merchandise is provided by the tour; some artists do not carry merchandise with them. If available, merchandise will be located in the tent at the North Gate entrance to the Amphitheatre during the concert.

  • All lost and found items are kept in a secure location at the winery. During a concert, please contact any of our security personnel to inquire about your item. Anytime following a show, please contact our Safety Services Department at 425-415-3378.

  • EMT's are available in the southwest corner of the Amphitheatre to assist with any medical emergency. Remember to wear shoes at all times for your safety.

  • There is no RV or camper parking available at Chateau Ste. Michelle. For information on hotels, restaurants or other attractions in the area, please contact the Woodinville Chamber of Commerce at 425-481-8300.

  • Tours are available on the hour and half-hour from 10:30 a.m. – 3:30 p.m. on concert days. The Tasting Room and grounds close at 5:00 p.m. to all non-ticket holders.

  • The Vintage Reserve Room is open, by appointment, from 10 a.m. – 2:30 p.m. on most concert days. Please call in advance as there are no walk-in appointments available.

Audience from the back in front of stage cheering