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Order Placed

Thank you for ordering from Chateau Ste. Michelle!

You will receive a confirmation email shortly, and another when your order ships.

To ensure the quality of your wine, Ground and 2nd-Day Air expedited orders are shipped Monday-Wednesday. Overnight expedited orders are shipped Monday-Thursday. For Ground shipping, please allow 7-10 days for delivery. For expedited shipments, we will process your order as quickly as possible.

Please contact us if you have questions about your order.

1-800-267-6793
orders@ste-michelle.com

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Customer Service

800-267-6793
orders@ste-michelle.com
CHECK YOUR GIFT CARD BALANCE
 

Looking for Something Special?

Contact Your Personal Shopper
425-415-3676
privatesales@smwe.com

Our Promise

At Chateau Ste. Michelle, we are just as devoted to superior customer service as we are to producing quality wines. Whether you're shopping with us online, by phone or at our wine shop, you can count on our helpful Concierge team to answer any questions you might have along the way.

Shipping & Service

We cannot ship to these states due to restrictions.
Below are the states we can ship to, as noted in green.
  • Alaska(permitted only to certain wet areas)
  • Arizona(12 cases/year)
  • California
  • Colorado
  • Connecticut(25 bottles/62 days - some exclusions may apply)
  • District of Columbia(1 case/month)
  • Florida(permitted only to certain wet areas)
  • Georgia(12 cases/year)
  • Hawaii(6 cases/year)
  • Idaho(24 cases/year)
  • Illinois(12 cases/year)
  • Iowa
  • Kansas(12 cases/year)
  • Kentucky(10 cases/month)
  • Maryland(18 cases/household/year)
  • Massachusetts(12 cases/year)
  • Michigan
  • Minnesota(2 cases/year)
  • Missouri(2 cases/month)
  • Montana(18 cases/year)
  • Nebraska(12 cases/year - some exclusions may apply)
  • Nevada(12 cases/year)
  • New Hampshire(12 cases/year - permitted only to certain wet areas)
  • New Mexico(2 cases/month)
  • New York(36 cases/year - permitted only to certain wet areas)
  • North Carolina(2 cases/month)
  • North Dakota(3 cases/month)
  • Oregon(5 cases/month)
  • Pennsylvania(36 cases/year)
  • South Carolina(2 cases/month)
  • Tennessee(1 case/month - up to 3 cases/year)
  • Texas(45 bottles/month - up to 181 bottles/year)
  • Vermont(12 cases/year)
  • Virginia(2 cases/month)
  • Washington
  • West Virginia(2 cases/month)
  • Wisconsin(12 cases/year)

To ensure weather temperature variances do not impact the quality of your wine, orders are shipped Mon-Wed for ground and 2-day, and Mon-Thu for overnight. Contact us in advance for orders that need to go out the same day. Adult signature required. LEARN MORE