Frequently Asked Questions
Frequently Asked Questions
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Chateau Society Wine & Social Club FAQ
Here are a few answers to common questions about our club. Need additional assistance? Contact our Concierge Team at 800.866.6276 or chateausociety@ste-michelle.com.
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No, there is no enrollment fee to join our wine club.
Chateau Society members receive up to a 30% discount off the cost of each wine included in a release depending on club tier. Since the contents of each release will change, the cost per release will vary. Here are the price ranges for each membership level:
Collector (30% wine bottle discount)
12 Bottles, 4x year | $600-$800 per release
Premier (25% wine bottle discount)
6 Bottles, 4x year| $190-$325 per release
Discovery 4 (20% wine bottle discount)
4 Bottles, 4x year | $150-$250 per release
Discovery 2 (15% wine bottle discount)
2 Bottles, 4x year | $75-$125 per release
We select the wines for each release based on new releases, old favorites, club exclusives, seasonality, and winemaker recommendations.
To receive all red wine, select the Premier membership and choose to receive all red wines when prompted via email for any release OR select the Discovery 4 membership and indicate your preference for an all-red selection.
To receive all white wine, select the Discovery 4 membership and indicate your preference for a mixed selection. Then choose to receive all white wines when prompted via email for any release.
When you join our wine club, your credit card will be billed for the current shipment. Thereafter, your credit card will be billed just prior to each wine shipment for the retail price of the wines (less the club discount) plus shipping and any applicable taxes and fees.
For all membership levels, members receive club releases four times per year. You can choose to have them shipped directly to your doorstep or can pick them up at the Chateau. Please check our RELEASE SCHEDULE, keeping in mind that release dates are subject to change.
We allow you six months from the release date to pick up your wine or make alternate arrangements for delivery. If you are unable to pick up your wine within this time frame, we will donate your wines to our Charitable Donations Program, which emphasizes funding priorities in the following areas:
- viticulture and education
- culinary and visual arts
- community service
- diversity
- environment and sustainability
Yes, club members can cancel their Chateau Society membership or change their club options at any time based on availability. Please contact our Concierge Team prior to your next shipment to cancel or update your membership.
Each membership includes a pre-set number of tastings that can be used annually in our exclusive club spaces, depending on your membership tier. Each tasting is for one individual use, allowing you to spread them out over the year or bring a group of friends and redeem them in a bundle.
Please contact our Concierge Team at 800-866-6276 or chateausociety@ste-michelle.com.