Frequently Asked Questions If you don’t find the answer you're looking for please call 800-866-6276 or email us at info@reserveclub.com. Is there an enrollment fee to join the Vintage Reserve Club? No, there is no enrollment fee to join our wine club. Members are charged for the wine they receive with each release plus any taxes and fees. How much does a wine club membership cost per release? Cost for each release varies and is dependent on the club selected. Vintage Reserve Club members receive a 20% club discount off the cost of each wine included in each release. Since the contents of each release will change, the cost per release will vary. Here are the price ranges for each membership level: Can I receive only red wine or white wine? If you prefer to receive only red or white wines, the Estate membership is the perfect option for you.
How does billing work? Your credit card on-file will be billed just prior to each wine shipment or upon pick up at the tasting room for the retail price of the wines (less the 20% club discount) plus any applicable taxes and fees. Members receive email notifications regarding upcoming releases and upgrade opportunities prior to each release. How long do I have to pick up my wine club releases? You have six months from the release date to pick up your wine or make alternate arrangements for delivery. If you are unable to pick up your wine within this time frame, we will donate your wines to our Charitable Donations Program, which emphasizes funding priorities in the following areas:
Can I cancel my wine club membership at any time? Yes, wine club members can change or cancel their membership at any time based on availability. For assistance, please contact contact our Concierge Team. I want to purchase wine between wine club releases. How do I receive my club discount? Your club discount is valid on wine purchases in our tasting room and online store (some exclusions apply). For online purchases, simply log in to your account and add the wine you would like to purchase to your cart. Your club discount will be automatically applied to any online orders placed. |
Our Concierge Team can be reached at 800-866-6276 or info@reserveclub.com. We look forward to speaking with you!